What is your refund policy??

There are NO refunds.

If however, the DVD disc is damaged upon arrival,  a new DVD can be  sent to the same address.

The reason is the same as for CD and DVD multimedia purchased at stores such as Wal-Mart....

The DVD can be copied to your harddrive. The DVD is actually written as a Data Disk. The intro tutorial on the DVD recommends copying the contents to your hard drive. This way, the tutorial will not be ran from the DVD itself. Otherwise, you would have to wait for the computer to READ the DVD, in order to play each video. A waste of precious time.

For this reason, No Refunds will be issued, and is fully protected under Paypal's "Seller Protection Plan". Rest assured. I have a clean track record with Paypal. I would not jeapordize that. I am not in the business of ripping people off. I have alot of satisfied customers. I am not hidden like alot of companies. You know exactly who I am. We are like family up in here.